Trouvaille Tumbler 20oz

$35.95

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Description

This stainless travel-size tumbler is vacuum-insulated and built to last. It’s perfect for showing off your style on the road, at the office, or in the countryside.

.: Stainless steel
.: 20oz (0.59 l)
.: Rounded corners
.: See-thru plastic lid

ZiFaGlobal

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The story of ZiFaGlobal goes back to 2020. While the unprecedented global pandemic started closing small businesses and shuttering hopes for many families, the founders for this woman-owned business remained calm and focused on steady survival over rapid growth. We are travel enthusiasts and have seen how collectibles and souvenirs echo sweet memories, bring back happiness, and even push the global boundaries to an embracing opening. For that reason, we started with travel-themed products and eventually expanded our reach to many more possibilities. Despite being a newbie in this space, we received love and support from our customers since the very beginning. They had never seen us, yet supported us, connected with us through our arts, collectibles, and products. Customer service is the key to our business. That’s why our very first customer to the new one, we take everyone seriously. This seriousness keeps us on track to strive for the best.

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Shipping Policy

How long will it take for my item to get delivered? Depending on the level of customization in your gear will vary the time it takes to get to you. You will get your item within 10-20 business days of ordering. Most items however will ship much faster than that NOTICE: Our store has products that are produced and shipped from different locations. If you order more than one item from us then most likely the items will arrive in separate packages. They will also sometimes arrive on different days. The delivery time of your product is stated on the sales page. Just remember that it is normal for your order to arrive in separate packages. Processing time The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Other FAQs: How can I track my order? When you order with ZiFaGlobal you are emailed out a unique order ID. You can look up your order any time from the tracking information sent to you. If you don't have the order ID you can also alternatively look up your order by email on that page. I see multiple charges on my card, how do I get one removed? In the rare event that a card receives a double charge for an item please contact support and they will issue a refund for it immediately. Support is best reached at zifaglobal@gmail.com. We accidentally ordered the wrong size, how can we change it? If the item hasn't been made yet, we can change the size of it still for you. If it's already on the way to you, then it's a bit tough because it's already been made. Please contact support and they will get the size changed for you, most people notice it right after they order and we can get it switched for them pretty easily. Send us an email and we'll let you know. The mug I received was broken, how can I get a new one? Unfortunately, from time to time, mugs do get broken in transit. They are ceramic and if someone doesn't take good care of the package it can be broken. We have no problem sending you out one as a replacement if this happens. Please just send us a photo with the broken mug and your order details to ZiFaGlobal Support and we'll get you a new one out!

Refund Policy

I don't accept returns or exchanges

But please contact me if you have any problems with your order. If you must return something, you will have to pay the shipping unless the received product is damaged.

Cancellation / Return / Exchange Policy

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

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